Your own doctor on-call for anything and everything. One number to get answers, get referrals, and get better.
As a Carte Clinics member, you get your own dedicated team of doctors on-call who connect you to Carte Clinics’ doctor-vetted directory of top specialists.
Our national directory rigorously checks the quality of specialists across quantitative and qualitative parameters to a level not found anywhere else. It covers both common and incredibly rare areas of focus, over more than 120 specialties or subspecialties (and constantly growing).
You get this access 24/7/365: on weekends, holidays, and from wherever you are: whether traveling, at work, or in the comfort of your own home.
You can call Carte Clinics any time you want advice from excellent doctors. But we’re especially useful when you are not sure which expert to seek medical care from, because we connect not with a single smart doctor but a rich network of experts.
We always start by carefully listening to your issue. Next, we always give our medical takeaways.
After that, if we think you need specialist input, we call up any relevant specialists, and if it seems like you ought to visit with a specialist, we get you an expedited appointment.
We call on your behalf to leverage the clinical interpretation we’ve already done after talking to you. After you tell your Carte Clinics doctor what is going on, you shouldn’t have to repeat your story again and again.
Because we have a deep network across medical specialties and direct lines of contact, we know who to call. Our specialists trust our clinical judgment. If we say our patient needs to be seen, they listen.
You certainly can. It can be a time-consuming and frustrating process, though. We try to improve on the process three ways:
(1) Better answers in the moment: We give you an instantaneous doctor's perspective, so right after calling you get insights from a top-tier doctor on your issue.
(2) Specialist feedback in hours, not months: Our clinical review and discussion with specialists often reveals suprising needs for your case: a sub-specialist with experience in a particular diagnosis or procedure, or specific testing in advance of an appointment. In rare cases we even find ways to resolve issues without specialist appointments altogether. This saves you from waiting and then finding out the appointment you waited for was of little help.
(3) Unlisted appointment slot access: We leverage Carte Clinics' trust and commitment from our network of specialists to get you appointments sooner.
Carte Clinics exists to support your current doctors. The doctors who make themselves available around the clock and take time to solve problems for you as they come up between visits deserve major kudos. We never aim to replace the responsive and attentive doctors already on your team.
Sometimes, though, you want a doctor to drop everything they’re doing for a few hours and sort out your issue. Most doctors are already overbooked and just don’t have the bandwidth to go in-depth, even if they want to. But we can flex up our time for members in moments of need – by design.
Our doctors don’t have a full schedule of scheduled appointments when on call. All of our records and work are shared with your medical team so they can stay up to speed.
And if you have an amazing doctor who retires, we can help you transition to another great doctor with all your records intact. Your team at Carte Clinics knows you, has the time to help you, and has the connections needed to make things happen.
We have too! We think a lot of this comes down to medicine having gotten really complicated. Now doctors say “Sorry, not my problem” more often because more often the matter isn't in their scope or control.
Doctors mean well, but they are letting down patients when they really need a doctor's guidance. It’s heartbreaking as a patient to go to the medical system for help and not get answers, or even where you can go for answers.
To address this, Carte Clinics gives our doctors the two things they desperately need more of to help patients: time and support.
Carte Clinics doctors aren’t saddled with appointments, so they have time for you. And Carte Clinics doctors are supported by an incredible team of specialists and troves of data to help patients when they don't know the answer, so they can bring their patients a whole new level of insight, in real-time.
This structure fosters a completely different relationship with physicians, without excessive formality and distance.
Multiple people have told us that membership is like having a genius, hyper-connected doctor in the family. That’s a lovely way of putting it. Of course, we think it’s more like having not one genius, hyper connected doctor in the family, but thousands.
Call 911 in an emergency, not us. This is important.
Carte Clinics physicians are emergency-trained so we listen for dangerous features in our members’ calls to help members not delay time-sensitive matters. But we are not with you in-person and situations can change rapidly. If you ever sense you may have a life-threatening emergency, do not call us: call 911.
All are board-certified emergency physicians practicing across the US. Some have practiced in austere wilderness, many in busy cities, and a few have worked internationally as well.
We choose physicians with a lot of experience, a hunger for improving the status quo, the ability to listen deeply, and whip-smart intellect (more than 80% of our doctors are ivy-league trained). You’ll meet your assigned physician team of ~6 when you become a member and can read their incredible bios for yourself.
To stay that way!
If we had to draw one common theme among our members, it is how full of life they are. We can’t control everything about our health, but we can control how we try to manage the cards we’ve been dealt.
Carte Clinics is made for motivated people with high standards, big goals, and a desire to take an active role in health matters to live their fullest life. Our network of specialists is not just for treating diseases and diagnosing problems, but also for being proactive and preventative.
Submit an inquiry about your health goals and we can give you custom feedback on if we have insights and partners for you (if we don't have much to offer you, we'll tell you).
We hope you don’t find yourself or a loved one in the hospital, but if it happens, we will be here to support you.
We can join calls with family members and doctors on rounds, and spend hours with you to help sort out tough decisions. Those are the moments when we can do what other doctors are almost certainly too busy to do.
You have two options to cancel your membership:
Via Email Link: If you still have the email you received when you first signed up, simply click the cancellation link provided in that email. This will initiate the cancellation process.
Email Us: If you no longer have access to the original email or link, you can send an email to support@carteclinics.com. Our team will assist you in canceling your membership.
Once you've requested a cancellation, your membership will remain active until the end of the current billing period for which you've already paid. After that period, your membership will be deactivated.
Do you want doctor recommendations for things like colonoscopies, skin checks, or primary or urgent care? We're here for that.
No one is better at finding the right place for you to go and getting you in to be seen quickly. Unlike any single practice or concierge, we pool recommendations across hundreds of doctors and private data sources. We integrate personal qualities with professional expertise. Our chosen practices then provide specific profile data to us, not available elsewhere. The final result is unparalleled visibility into which doctors will be great for you.
Do you want to know whether a scan, test, or treatment is worth the money or has risks you don't know about? We're here for that, too.
You may have encountered doctors who stare blankly when you ask about your personal health interests, be they cutting edge tests and devices, improving your fitness and nutrition, or non-Western alternative remedies. We understand that these specialized topics can make a massive difference in people's lives, both for better and for worse. We don't hide from the complexity: we use our medical training, network, and time to guide you.
Did you or a loved one wind up in the hospital in the middle of the night? Of course, we're here for that, too.
We're all board-certified emergency physicians with thousands of hours managing emergencies, after all. And when Carte Clinics physicians are on-call, we're not fitting you in on top of an already packed schedule. You have our full attention.
No matter what comes up with your health, we take an interest and listen. And no matter what, we'll figure out how to help and care for you.
When you become a member, a detailed profile of you with relevant outside records is compiled by Carte Clinics. You'll have a lead Carte Clinics doctor and their team that you'll know on a first-name basis.
Whenever you call, text, or email us on the private members line, you are connected directly to one of your Carte Clinics doctors: not an assistant, not a phone tree, not a chatbot.
Your Carte Clinics doctor will either give advice on your question on the spot or research and get back to you. If we think specialized expertise is needed, we connect to our nationwide network of individually vetted specialists.
Throughout the process, we stay in touch to make sure our recommendations addressed your needs and your medical team has full context to strategize optimal next steps.